Tills and collection points
Keep mobile loyalty apps, order messages and collection details within reach.
Seneca Enterprise · Across the UK
Mobile coverage for retail
Keep the customer connected to the sale. Bring mobile coverage to tills, stockrooms and the shop floor so shoppers can open offers and staff can take calls where they work.
Where mobile signal fails in retail
A customer reaches the checkout but cannot load a loyalty voucher. A colleague leaves the stockroom to return a call. Metal shelving, insulated roofs and back-of-house walls turn weak reception into repeated interruptions.
Sales floors
Carry calls and mobile data through aisles and changing departments.
Stockrooms
Reach colleagues where goods are checked, stored and replenished.
How a distributed antenna system fixes retail coverage
Seneca designs the signal source and indoor antenna layout around sales floors, tills and stockrooms. Customers and staff keep their existing phones and SIMs; cellular-enabled devices use the networks included in the design.
The return for your operation
Why retail needs reliable mobile coverage
Keep purchases moving, make loyalty offers easy to redeem and give customers more reason to stay and shop. Staff stay reachable from the stockroom to the sales floor.
Protect the sale
Let shoppers open vouchers, confirm orders and use mobile payment services at the point of purchase.
Make more of the visit
Keep QR offers, product information and loyalty rewards available as customers browse.
Keep stock moving
Connect colleagues checking deliveries, locating products and replenishing shelves.
Build the business case
What mobile coverage costs for retail
Shelving density, ceiling height, cold-storage partitions and out-of-hours access shape the retail installation.
| Size | CEL-FI GO G41Single-network LTEInstalled entry option | QUATRA 4000e4-network LTEAll four UK networks | QUATRA EVO2-network LTETwo networks, lower cost | QUATRA 100MSingle-network 5GA single network, on 5G |
|---|---|---|---|---|
| Up to 1,000 m² → | £2,000Installed · one network | £25,000–£34,000 | £16,500–£23,500 | £16,500–£23,000 |
| 1,001–5,000 m² → | See QUATRA options → | £26,500–£57,500 | £18,000–£37,000 | £17,500–£35,000 |
| 5,001–10,000 m² → | See QUATRA options → | £44,500–£74,500 | £28,500–£47,500 | £27,000–£44,500 |
Indicative; confirmed by survey; ex VAT. Ranges include equipment, antennas, cabling, survey, design, installation, commissioning and one-year support. Excludes travel & accommodation and optional hardware replacement.
GO G41: £2,000 installed for a suitable single-network site up to 1,000 m². QUATRA ranges cover each area band using the sector’s building profile. Floor layout and available outdoor signal are confirmed by survey.
One accountable partner
How we design, install and support retail coverage
We assess your estate, recommend the right system and build the business case with you. Start with one site or move straight to a wider rollout.
Design and commissioning
We assess the signal, design the distribution and commission the finished installation. JOTS DAS requirements guide operator-connected systems, with operator coordination managed as part of the project.
Network-safe equipment
We select network-safe equipment and establish the applicable Ofcom requirements and operator arrangements. You receive a system designed for its intended use.
Ongoing local support
We coordinate installation around your operation, then provide ongoing management and local support. One partner takes responsibility from assessment to handover and beyond.
Retail mobile coverage: common questions
Will it fix till and payment coverage?
We bring mobile reception to cellular-connected tills, payment devices and customers’ phones. We check how your payment equipment connects and design coverage around the checkout, collection points and sales floor.
How much does mobile coverage cost for a retail store?
For a retail store in the middle area band above, the indicative ranges are QUATRA 4000e: £26,500–£57,500; QUATRA EVO: £18,000–£37,000; QUATRA 100M: £17,500–£35,000. Shelving density, ceiling height, cold-storage partitions and out-of-hours access shape the retail installation. Ranges include equipment, antennas, cabling, survey, design, installation, commissioning and one-year support. Indicative; confirmed by survey; ex VAT. Travel, accommodation and optional hardware replacement are excluded.
Do users need new phones or SIMs?
Existing compatible phones and SIMs connect through the networks included in your system. We match the equipment and bands to the devices and networks you use.
What happens after the estimate?
Tell us where reception is getting in the way. We assess your estate, recommend the right approach and provide a firm quote covering installation and ongoing support.
Related mobile coverage pages
Connect the other places where your people work.
Get a mobile coverage quote for retail
Tell us where reception interrupts work. We’ll assess the requirement and help you build the business case.
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